Two residents whose complaints about Council’s handling of their requests for information were found to be “justifed in full” have criticised Council’s plans to improve. In its response to Cr Margot Castles’ question, Council outlined a few changes including educating the public, a records improvement plan and releasing more information proactively but said improvements would … [Read more...] about “Typically defensive” – residents pan GIPA plans
IPC
Council rapped over knuckles for failing to meet obligations
The Information and Privacy Commission (IPC) has found Central Coast Council failed to meet its obligations when a resident tried to get some information from it. After months of being ignored by Council, the resident complained to the IPC. The IPC has ruled the complaint was justified in full. It has recommended more training for council staff after looking into six different … [Read more...] about Council rapped over knuckles for failing to meet obligations